All About Furniture Mall
In 2012 the Winter Family had a vision to make shopping for furniture FUN again! We were tired of the same frustrations most customers were facing while shopping, from High pressure salesmen looking out for their own interests to guests not getting the help they need to design the space they are proud to call home.
So, in 2013 they moved locations in Topeka Kansas and created the first Furniture Mall. All the Best brands, styles, and looks at best quality for your budget. This gives our guest everything they are looking for all while making the guests experience fun and fulfilling. Our guests get the best of both large selection and small store feel with home-town service.
The expansion of this model has been our dream to make more happy guests everywhere, so in 2020, the Winter Family partnered with friends and fellow Furniture Store Owners of Austin’s Couch Potatoes, Dan Anthony, Brian Morgan, and Travis Morgan to bring the first Furniture Mall to Texas.
Our Motto of “Happy Family, Happy Guest, Happy Business” is at our core at every mall. We focus on our work family to create a team of people not just doing jobs but working together in a way that is fun, helpful and helps others! Happy Guest is the next step… our Happy Family can now completely focus on you, “our Guests” to enjoy shopping again and making your home everything you want. When these two come together it makes for a Happy Business; knowing that we are helping people and is what it’s all about!
Our Better Price Guarantee
Be confident with your furniture choice with our Better Price Guarantee!
Selecting furniture for your home is a big decision and we want you to feel comfortable about that decision. All of our Home Specialists are non-commissioned, so they are here to work for you. They are trained to assist you in the furniture and decor decision making process by providing product knowledge, creative ideas, and solutions - so you can make the best decision for your lifestyle. Trust our team to help you choose makes sense for your budget, style, and needs.
Better Prices is all part of a Better Experience. That’s why our Better Price Promise is simple: We will meet or beat any Price on Identical Merchandise delivered to your door from anywhere in the USA! We want our guests to buy with confidence, not live with doubt!
Of course, a guest is always welcome to pick-up their merchandise at our Distribution Center, but we recommend using our Better Delivery service to save you time and hassle.
Better Delivery starts with a thorough inspection of the merchandise to be delivered before it ever leaves our warehouse, so that upon arrival, everything is in perfect condition and ready to move into the home. The merchandise is carefully loaded, protected with padding and delivered by our own delivery team using our own trucks, because furniture is our passion and we know the happiness it will bring you in your home! From Doo Jam Protectors, Red Carpet Mats and Clean gloves and foot protectors our team carefully deliveries your new furniture while not making a mess, for a hassle-free better experience.
Most furniture manufacturers offer warranties that protect you against any defects. But regardless of those warranties, at the Furniture Mall of Kansas we warrant that furniture you buy from us is free of manufacturing defects for six months. If we deliver your furniture, we'll provide in-home repair within our service area if required. If you pick up your furniture, you can bring it in to our service center for repairs. We'll also ensure you receive the full benefit of factory warranties on your furniture. We're able to do so because the Furniture Mall of Kansas is the factory authorized service provider in this area for many of our manufacturers.
Our Work Family
Our employees are more than just employees to us, they are family. Without their hard work and dedication, we wouldn't be able to achieve our vision of helping guests have more beautiful and comfortable homes.
Our simplified business philosophy of “Happy Family (we call our employees family), Happy Guests. Happy Business.” drives the right decisions and behaviors that can make a positive difference in peoples’ lives, be it family or guest. For example, we have a non-commission pay system because we believe it better supports having a happy work family which is needed to have happy guests. Our company vision is: To be the BEST at helping our guests have more beautiful and comfortable homes. BEST is an acronym for how we are going accomplish our goals: Believing, Earning, Serving, and Turning.
The Malls were designed with an open, flowing floor plan to encourage exploring hundreds of styles in a fun and easy way. From kids riding trikes and pedal cars through the isles to homemade fresh cookies delivered while you shop, we make it fun for everyone. Our Howdy Café -- is a fully furnished café which is a direct salute to our grandparents and founders of the business.
The café makes home-made frozen custard, cookies, coffee, etc., that are served to our guests by our “Ohhh Yeah!” hosts and hostesses. We like to say we are the only furniture store in the world that provides home-made frozen custard to guests. This adds to the fun of shopping we want our guests to experience in our stores.
Don’t let a little rain stop you from having fun! When it rains, hosts will meet shoppers at the exits with umbrellas to accompany them back to their car!
Free In-Home Design
We have an in-home design team that help our guests with space planning, selection and projects. We have several design areas in each Mall with fabrics and large screen TVs that we use to show product as well as space planning.”
Guests also see an abundance of home accessories throughout our stores that change frequently enough to attract folks into the stores -- even when they may have no specific furniture need in mind!
And we operate our own delivery service so we can continue to own the experience of our guests, and because we believe they will be happier with our service.
The Furniture Mall of Kansas brand promise is: BIG Selection. LOCAL Connection!
The “local connection” is one of the chief keys to our success.
Through all the changes and growth many things have remained timeless for us. These include our dedication to being the BEST at helping our guests have more beautiful and comfortable homes, treating our employees like family, and being committed to the communities in which we reside and serve.
Giving back is part of who we are. We frequently offer support to our local communities through special programs, sponsorships and more. For example, we celebrated the grand opening of the Olathe Mall with a sneak peek party where the “cover charge” proceeds were donated to the local City Union Mission. We also have a process to help customers donate their gently used furniture to the Rescue Mission both in Topeka and Kansas City.
In the early 1930's Ben and Eva Winter took a risk and invested in a Derby Gas Station, along with a soda fountain - which they named "The Howdy Come In" on Highway 50, west of Emporia, Kansas. They also purchased four milk cows and named them Silk, Faith, Perseverance, and Hope. As the cows produced more milk than expected they began making a family specialty - homemade frozen custard. It soon became the featured item at the Howdy Come In. Eva would delight customers with her joyous attitude and by adding "a little extra on top" to every serving of frozen custard. The Winter's homemade frozen custard became so popular, they soon delivered it throughout the streets of Emporia, first by horse drawn wagon, then by motorized wagon.
One day a hitchhiker stopped in the Howdy with two suitcases, one for his clothing and the second for his cabinet making tools. Ben and Eva hired him to use some walnut lumber in one of the barns to make a chifferobe for the soon to be born baby boy, Bobby (second generation owner, Bob Winter). Ben and Eva were so impressed with the craftsmanship of the chifferobe that Ben was inspired to acquire furniture from local farm auctions and have the cabinetmaker recondition it. Soon the dairy barn became home to new and reconditioned furniture, and the beginning of the Winter Furniture Store.
After several years, Ben and Eva desired to grow the business they had grown to love and moved the store from the dairy barn to downtown Emporia. A generation later, in 1967, Bob Winter and wife Joyce, joined the family business. They moved from Denver, Colorado where Bob got his start as a buyer for Davis and Shaw Furniture. Bob worked along with his brother Richard and father Ben for nearly 30 years at Winter Furniture in Emporia.
When Bob and Joyce were nearly 65 they began planning the opening of a new store in Topeka. When most people their age were ready for retirement, they experienced a burning desire to open a new furniture store. As they were brainstorming the business model with the family, their oldest son Jeff, became particularly interested in the concept. He thrilled his parents when he and his wife June decided to join them in opening Discovery Furniture by Winter, in Topeka, in 2000. Jeff and June moved their family from Iowa to join the family business. Jeff, a graduate from Kansas State University in mechanical engineering, had worked at Maytag for 16 years and enjoyed the engineering, manufacturing, and management roles greatly, but the opportunity to work in the family business was one he felt called to do. In 2003, they desired to grow the family business, and opened RoomMakers in Topeka and an Ashley Furniture HomeStore the following year (2004) in Salina, Kansas.
In 2009, Bob and Joyce's youngest son, Jamie and wife Jeanne moved from Michigan to join the family business. Jamie was an Executive with Continental where he utilized his degrees in electrical engineering from Kansas State University and an MBA from Texas A&M University. He gained great experience and enjoyed various roles in auto electronics manufacturing, including moving his family to China to start a plant from scratch. However, after 16 years in manufacturing, he felt the call to come join family business.
In 2010, a second location of Discovery Furniture and RoomMakers, along with a new Mattress Headquarters was opened in Lawrence, Kansas. This was the beginning of the mall concept to bring multiple stores under one roof, to provide the convenience of big selection with the small local store feel.
As the Winters were planning to bring the mall concept to Topeka in 2011-2012, Marling's Furniture, one of the long standing (75 years) furniture stores in Topeka, was looking to sell their building and close. Marling's had an excellent reputation and specialized in the good to higher end market, therefore, adding it to the mall concept was an opportunity to keep their name alive as well as extend our offerings in higher end goods. Therefore, the mall concept grew to include three furniture brands covering three distinct price ranges from good to better and best.
In 2013, the Furniture Mall of Kansas opened in Topeka. It included three furniture stores: Discovery Furniture, RoomMakers, and Marling's, and a mattress store - Mattress Headquarters. Third generation owner, Jeff Winter, says, "we believe our guests want big selections, but not the big box feel, so by dividing a big space into three furniture stores and a mattress store, we'd make it easier for our guests to shop and keep some of the small store feel they have come to appreciate."
In 2015, the Winters opened a second and bigger Furniture Mall of Kansas in Olathe.
The Winter family and staff continue to have a passion for creating a legendary experience and helping people live in more beautiful and comfortable homes. We want to make your experience pleasant, stress-free, and unlike any other furniture shopping experience of your past! Visit us today to start enjoying your furniture shopping experience!
The Howdy Come In Cafe
The Winter family has been in the furniture business for over 80 years, however what most people don't know is that the family business actually began with selling homemade frozen custard.
In the early 1930's Ben and Eva Winter took a risk and invested in a Derby Gas Station, along with a soda fountain – which they named, Howdy Come In, on Highway 50, west of Emporia, Kansas. They also purchased four milk cows and named them Silk, Faith, Perseverance and Hope. As the cows produced more milk than expected they began making a family specialty - homemade frozen custard. It soon became the featured item at the Howdy Come In. Eva would delight customers with her joyous attitude and by adding "a little extra on top" to every serving of frozen custard. The Winter's homemade frozen custard became so popular, they soon delivered it throughout the streets of Emporia, first by horse drawn wagon, then by motorized wagon.
One day a hitchhiker stopped in the Howdy Come In with two suitcases, one for his clothing and the second for his cabinet making tools. Ben and Eva hired him to use some walnut lumber in one of the barns to make a chifferobe for the soon to be born baby boy, "Bobby" (second generation owner, Bob Winter). Ben and Eva were so impressed with the craftsmanship of the chifferobe, Ben was inspired to acquire furniture from local farm auctions and have the cabinetmaker recondition it. Soon the dairy barn became home to new and reconditioned furniture, and the beginning of the Winter Furniture Store.
As a direct salute to our grandparents and founders of the business, both of our locations include a Howdy Come In café -- a fully furnished café which makes home-made frozen custard, cookies, coffee, etc., that are served to our guests by our “Ohhh Yeah!” hosts and hostesses. We like to say we are the only furniture store in the world that provides home-made frozen custard to guests. This adds to the fun of shopping we want our guests to experience in our stores.
Through all the years and changes many things about the family business that started with hope, faith, and a lot of perseverance remain timeless.
History of our Frozen Custard - It has been a specialty in the Winter family for generations. Kathryn Anna (Great Grandma Kate) and Henry Christian Winter first began making this special recipe when they were pioneers in western Kansas in the 1870's. During the wintertime they would cut ice in the Pawnee River, haul it near the house, and bury it under straw, sod and loose dirt. When spring came, the ice was dug up and used to make many freezers of homemade frozen custard. The neighboring homesteaders would be invited, and soon Great Grandma Kate Winter's frozen custard became the favorite among family and friends.